State Head – Channel Sales.

Responsibilities:

The person will be responsible for driving secondary sales and usage of product through Channel
Partners – Distributors and Banks.

Key Responsibilities:

• Managing a set of Key Accounts in form of regional retail chains based out of assigned
  territory and Bank branches in assigned regions. Working with them closely to drive retailers
  acquisition and usage of our payment product in their outlets.
• Submit the feedback to Product Marketing team on regular basis to deliver a high-quality
  customer engagement through field team.
• Management of Branch Managers/ Area Sales Managers/ Sales Officers:
  o Make sure team follows defined sales process to achieve targets for primary sales,
  secondary sales and usage.
  o Train the team regularly on job, through participating in outbound sales calls,
  market visits, hot leads generation, hot leads conversions and usage.
  o Submit the Permanent Journey Plan by end of month.
  o Submit Daily Journey Plan for next day and achievement for current day on daily
  basis, for entire team.
  o Work closely with non-performers to convert them into performers.
• Work as the 1st point of escalation for all Partners and Merchant Issues.
• Make sure all service tickets get resolved by Service Assurance team within TAT and keep
  the Merchants and Partner updated.
• De-risk the dependency on one Partner by giving continuous feedback to distributors
  management team.
• Make sure Partners invest and maintain the agreed infrastructure at any point of time.

Skills and Experience:

• Bachelor’s degree in business or marketing; MBA preferred from reputed college with
  experience in FMCG segments.
• Should have minimum 10 years of experience of Channel sales across different industry.
• Should have strong people management skills.
• Should be strongly process oriented with great relationship management skills.
• Should have good connect in the local market.
• Should have the capacity to analyse different market scenarios and constantly work on
  creative way of increasing Business.
• Should know the local language and have good understanding of the local merchant
  ecosystem.